Privacy Policy
Effective Date: 11/20/2024
Total Development ("we," "our," or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our services, including file uploads and login functionalities.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, contact details, and login credentials (e.g., username, password).
- Non-Personal Information: IP address, browser type, operating system, and usage data (e.g., pages visited).
- Uploaded Files: Any files you upload through our platform.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, manage, and improve our services.
- To process login requests and authenticate user access.
- To securely store and manage uploaded files.
- To communicate with you regarding updates or support inquiries.
- To ensure the security and integrity of our platform.
3. File Uploads
Files you upload are stored securely and only accessible by you and authorized personnel as necessary to provide the service. We do not access or process the contents of your uploaded files unless explicitly required for service-related purposes. Uploaded files are retained for the duration specified at the time of upload and automatically deleted after the expiration period.
4. Login Credentials
Login credentials are encrypted and stored securely using industry-standard methods. Passwords are never stored in plain text and cannot be retrieved by anyone, including us. Additional authentication measures may be applied to ensure account security, such as multi-factor authentication.
5. Data Sharing and Disclosure
We do not sell or share your personal data with third parties except as follows:
- To comply with legal obligations or government requests.
- To protect and defend the rights or property of Total Development.
- To prevent fraud or mitigate security risks.
6. Data Security
We implement robust security measures to protect your data, including secure servers, encryption protocols, regular audits, and role-based access controls to limit data exposure.
7. Retention of Data
Personal information is retained as long as necessary to fulfill the purposes outlined in this policy. Uploaded files are deleted after the expiration period or upon user request.
8. User Rights
You have the following rights concerning your data:
- Access: Request details about the data we hold about you.
- Correction: Request corrections to inaccurate or incomplete data.
- Deletion: Request deletion of your data, subject to legal and operational limitations.
- Portability: Request a copy of your data in a portable format.
9. Cookies and Tracking
We may use cookies and similar technologies to enhance your experience. You can manage or disable cookies through your browser settings.
10. Third-Party Services
Some services (e.g., payment processors or analytics tools) may involve third-party platforms. We ensure that these partners comply with relevant data protection laws.
11. Changes to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Any changes will be communicated through our website or via email.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:
Email: privacy@total.devAll the best,
Total Development Team